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Proven Results. Real Impact.

Explore how leading organizations improved IT operations with Halo — curated by Allied ESM to inspire your next transformation.

From Complexity to Clarity: A Smarter Alternative for ArrowXL
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Transportation & Logistics
4 min read

From Complexity to Clarity: A Smarter Alternative for ArrowXL

With a 24/7 operation and growing IT demands, ArrowXL switched to HaloITSM to streamline workflows, automate triage, and scale without added complexity. The result? Faster service, smarter insights, and consistently outstanding feedback.

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Built for Scale: AO’s 13-Year Service Evolution with Halo
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Retail
6 min read

Built for Scale: AO’s 13-Year Service Evolution with Halo

As AO marked 25 years in business, it needed to replace its outdated ITSM system with something scalable and self-managed. Since moving to Halo, over 30 teams across AO now use a single platform to handle service requests, automate workflows, and gain real-time insights — without relying on developers or external support.

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How Wolseley Replaced ServiceNow in Just 10 Weeks, with Halo
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Manufacturing & Automotive, Retail
3 min read

How Wolseley Replaced ServiceNow in Just 10 Weeks, with Halo

"We needed something faster, more flexible, and truly ours. With Halo, we got just that — and more."

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64 Schools, One Solution: Transforming Camden Schools with Halo
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Public Sector
5 min read

64 Schools, One Solution: Transforming Camden Schools with Halo

Camden’s IT team supports 64 schools, where every minute matters. With HaloITSM, they replaced manual processes with a simple self-service portal, automated workflows, and full visibility across sites — cutting P3 resolution times by 39% and helping teachers stay focused on what matters most.

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Granite School District Saves Hours Daily with a 95.9% CSAT
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Education
5 min read

Granite School District Saves Hours Daily with a 95.9% CSAT

Granite School District replaced manual processes and siloed systems with Halo, cutting resolution times from days to minutes and streamlining support for over 70,000 users.

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